Last updated: November-22-2025
This Privacy Policy explains how Clicks That Works LLC (“Clicks That Works,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, use our services, or interact with us in any way.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
Important: Our services are designed for clinic owners, marketing teams, and business professionals—not for patients to share medical details. Please do not submit any protected health information (PHI) or sensitive patient data through our website forms or email.
1. Who We Are
Clicks That Works LLC is a local search marketing agency focused on helping physical therapy and healthcare clinics grow online through Google Business Profile optimization, local SEO, online reputation management, and paid ads.
This Privacy Policy applies to:
- Our website: https://clicksthatworks.com (replace with your correct URL)
- Any landing pages or forms that link to this Privacy Policy
- Any other online services we operate that reference this policy
2. Information We Collect
We may collect personal and non-personal information from you in the following ways:
a) Information You Provide Directly
When you interact with us, you may provide:
- Contact details: name, email address, phone number, clinic name, job title
- Business details: website URL, clinic location, services offered, marketing priorities
- Form submissions: information you enter into contact forms, discovery call forms, audits, or consultation request forms
- Communication content: messages you send via email, contact forms, or chat tools on our website
- Billing information: if you become a client, limited billing and invoicing data (handled through secure third-party payment or invoicing tools where possible)
Please do not provide any medical history, diagnosis, treatment details, or sensitive patient information through our forms or emails.
b) Information Collected Automatically
When you visit our site, we may automatically collect:
- Usage data: pages viewed, time on site, clicks, referring URLs, exit pages
- Device and log data: IP address, browser type, operating system, device type
- Location data: approximate location based on IP (e.g., city or region)
- Cookies and similar technologies: small files stored on your device to help us understand how visitors use our site and to improve performance and marketing
c) Information from Third Parties
We may receive information about you from:
- Analytics tools (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads, Meta Ads)
- Lead capture tools, CRM or form tools we integrate with
- Publicly available sources, such as your clinic’s website or business listings
We use this information to better understand who is visiting our website and to improve our services and marketing.
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing and improving our services
- To respond to your inquiries, audit requests, or consultation bookings
- To analyze your clinic’s online presence and prepare proposals or audits
- To deliver SEO, GBP, and marketing services if you become a client
- Communication
- To follow up on your contact form submissions or emails
- To send service-related updates, onboarding information, and support
- To send marketing communications (where permitted) with tips, case studies, and updates about our PT SEO programs
- Analytics and performance
- To understand how visitors use our website
- To improve content, user experience, and conversion performance
- To test and optimize ads and landing pages
- Legal and security
- To detect, prevent, or address fraud, abuse, or security issues
- To comply with applicable laws, regulations, and legal processes
We do not sell your personal information to third parties.
4. Legal Bases for Processing (If You Are in the EEA/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we will only process your personal data when we have a valid legal basis, such as:
- Your consent (for example, when you opt in to receive email marketing)
- Performance of a contract (for example, providing services you’ve purchased)
- Legitimate interests (for example, improving our services, preventing fraud, understanding website usage), where these interests are not overridden by your rights
- Compliance with legal obligations
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Help our website function properly
- Remember your preferences
- Analyze site traffic and user behavior
- Support advertising and retargeting campaigns
You can control or delete cookies through your browser settings. However, disabling cookies may affect how certain parts of our website function.
If required by law in your region, we will provide a cookie banner or settings tool where you can manage your preferences.
6. How We Share Your Information
We may share your information with:
- Service providers and vendors
- Hosting providers
- Analytics and tracking tools
- Email marketing and CRM tools
- Payment and invoicing providers
- Project management tools used to deliver services
These third parties are only allowed to use your information to perform services on our behalf and are expected to protect it appropriately.
- Professional advisors
- Lawyers, accountants, or consultants, as necessary for running our business and complying with the law
- Business transfers
- If we are involved in a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction
- Legal requirements
- When required by law, regulation, court order, or government request
- To protect our rights, property, or safety, or that of our users or others
We do not sell or rent your personal information to third parties.
7. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- To respond to your requests and maintain communication history
- To provide and support services if you become a client
- To comply with legal and accounting obligations
- To resolve disputes and enforce our agreements
When we no longer need your information, we will delete it or anonymize it where feasible.
8. International Data Transfers
Clicks That Works LLC may operate and use service providers in different countries. As a result, your information may be transferred to and processed in countries outside of your own, which may have different data protection laws.
Where required by law, we will implement appropriate safeguards (such as contractual protections) to protect your information when it is transferred internationally.
9. How We Protect Your Information
We use reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures may include:
- Secure hosting environments
- Access controls and authentication
- Use of established, reputable third-party tools for payments and data storage
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continually aim to reduce risks.
10. Your Choices and Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, such as:
- Access – Request a copy of the personal information we hold about you
- Correction – Ask us to correct or update inaccurate or incomplete information
- Deletion – Request that we delete your personal information, where legally allowed
- Restriction – Ask us to limit how we use your information in certain circumstances
- Objection – Object to certain types of processing, such as direct marketing
- Data portability – Request a copy of your data in a machine-readable format (where applicable)
- Withdraw consent – If we process your data based on consent, you can withdraw that consent at any time
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may ask you to verify your identity before responding.
You also have the right to unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
11. Email Marketing and Communications
If you opt in to receive updates from us (for example, PT SEO tips, case studies, or program updates), we will use your contact information to send these communications.
You can opt out at any time by:
- Clicking the “unsubscribe” link in any marketing email, or
- Contacting us directly and asking to be removed from our mailing list
We may still send you non-marketing emails related to ongoing services, billing, or important notices.
12. Third-Party Websites and Links
Our website and content may include links to third-party websites, tools, or resources. We are not responsible for the privacy practices, content, or security of those third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit.
13. Children’s Privacy
Our website and services are not directed to children under the age of 13 (or under the minimum age required by your local law), and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make changes, we will:
- Update the “Last updated” date at the top of this page, and
- Post the revised policy on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
15. How to Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Clicks That Works LLC
Email us via contact page
Website: https://clicksthatworks.com